Licensed & Insured Roofing Contractor โ€” Jacksonville, NC Emergency Line Open Around the Clock: +1-855-469-0306
Local Jacksonville Roofing Specialists

Fast, Honest Roof Installation in Jacksonville

Homeowners across Jacksonville call Big Toms Roofing because we do what we say โ€” show up on time, explain what we find in plain language, and stand behind every Roof Installation job with a written warranty.

โญ Rated 4.9 Stars Locally ๐Ÿ›ก๏ธ State-Licensed Contractor โฑ๏ธ Fast Response Times
Licensed Roof Installation service in Jacksonville, NC - Big Toms Roofing
๐Ÿ  Hundreds of Local Roofs Restored ๐Ÿ• Round-the-Clock Storm Response ๐Ÿ“ Free, No-Pressure Estimates ๐Ÿ† GAF & CertainTeed Certified
Professional Roof Installation technician working in Jacksonville, NC
15+Years Serving Jacksonville
Who We Are

A Local Jacksonville Roofing Crew You Can Actually Reach

Big Toms Roofing isn't a national call center that dispatches whoever's cheapest that week. We're a licensed roofing operation built around Jacksonville and the surrounding Jacksonville, NC communities, with crews who know the local building codes, the weather patterns, and the housing stock inside and out.

  • Carrying full liability and workers' comp coverage โ€” no risk to you
  • 24/7 emergency dispatch for storm damage and active leaks
  • Certified installer status that protects your extended warranty
  • Written, itemized estimates before any work begins โ€” no verbal quotes
  • Direct insurance claim assistance for storm and wind damage
Our Services

Core Roof Installation Services in Jacksonville

Whether it's an emergency leak at 2am or a planned replacement you've been putting off, Big Toms Roofing brings the same certified crew and the same upfront pricing to every Jacksonville job.

01

24/7 Emergency Roof Installation

High winds, hail, and fallen limbs don't schedule appointments, and neither should your repair. Our Jacksonville emergency crews arrive with tarps, decking material, and fasteners to stop active leaks the same day you call, then follow up with a full repair plan once the storm passes.

โšก Same-day response๐ŸŒง๏ธ Active leak stabilization๐Ÿ“‹ Insurance photo documentation
02

Complete Tear-Off & Reroof

Whether your roof is past its expected lifespan or storm damage made repair impractical, our replacement crews handle permitting, disposal, and installation start to finish, with a written timeline you can plan around.

๐Ÿ—๏ธ Full tear-off & deck inspection๐Ÿงพ Manufacturer warranties๐Ÿงน Daily jobsite cleanup
03

Flat & Low-Slope Commercial Roofing

We work directly with property management companies and HOAs across Jacksonville to keep flat and low-slope roofs maintained on a predictable schedule, instead of waiting for emergency calls that disrupt business.

๐Ÿข TPO, EPDM & modified bitumen๐Ÿ“… Scheduled around business hours๐Ÿค Property manager coordination
04

Preventive Roof Maintenance in Jacksonville

After a wind or hail event, insurance companies want documented proof of damage. Our inspection team photographs and reports storm damage in a format adjusters recognize, which speeds up claim approval.

๐Ÿ” Full attic & flashing check๐Ÿ“ธ Photo-documented report๐Ÿก Pre-purchase inspections
05

Flashing, Gutters & Attic Ventilation

Poor attic ventilation cooks shingles from underneath and can void manufacturer warranties. Our Jacksonville crews balance intake and exhaust ventilation to extend the life of your Roof Installation system and lower attic temperatures in summer.

๐ŸŒฌ๏ธ Ridge & soffit ventilation๐Ÿงฑ Chimney & valley flashing๐ŸงŠ Ice dam prevention
24/7 Emergency Roof Installation experts in Jacksonville, NC
Why Choose Us

The Big Toms Roofing Difference

We're not trying to be the biggest Roof Installation company in Jacksonville, NC โ€” we're trying to be the one you'd actually recommend to your neighbor.

01

No Surprise Invoices

You'll know the exact scope and cost in writing before work starts, and that number doesn't move unless you approve a change.

02

Rapid Local Response Times

Because our trucks stay staged around Jacksonville, we're rarely more than an hour from your address for emergency calls.

03

Licensed & Manufacturer-Certified

Our installers hold current manufacturer certifications, which means your warranty stays intact and the work meets code.

04

Workmanship Warranty

If something about the finished work doesn't sit right with you, call us back and we'll make it right โ€” that's the deal.

05

Claim Documentation Handled

We document damage the way adjusters expect to see it, which shortens the back-and-forth on storm claims.

06

No Nails Left Behind

Magnetic nail sweeps and tarp-protected landscaping are standard on every job, not an upsell.

Customer Reviews

Feedback From Our Jacksonville Neighbors

We don't cherry-pick these โ€” they're representative of the calls, texts, and reviews we get after most Roof Installation jobs in Jacksonville.

โ˜…โ˜…โ˜…โ˜…โ˜…

"We had a leak show up during a storm at night and I honestly didn't expect anyone to answer the phone. Big Toms Roofing had a crew tarping our roof within a couple hours and came back two days later to do the real repair. Can't recommend them enough."

โ€” Kevin P.
Homeowner, Jacksonville
โ˜…โ˜…โ˜…โ˜…โ˜…

"I got three quotes for a full reroof and Big Toms Roofing wasn't the cheapest, but they were the only ones who explained exactly what was included and stuck to it. Zero surprises on the final bill."

โ€” Sandra M.
Jacksonville Resident
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"They handled the entire insurance claim conversation with our adjuster, sent over photo documentation, and honestly made a stressful situation way less stressful. Roof looks great too."

โ€” James H.
Homeowner, Jacksonville
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"As a property manager I've worked with a lot of roofing companies and Big Toms Roofing is one of the few that actually communicates before showing up and after the job's done."

โ€” Facilities Lead, Jacksonville Retail Center
Commercial Client
โ˜…โ˜…โ˜…โ˜…โ˜…

"Bought a house in Jacksonville last year and had them do the pre-purchase inspection. Found flashing issues the seller ended up covering. Saved us thousands before we even closed."

โ€” Melissa F.
Verified Jacksonville Customer
Frequently Asked Questions

Common Questions About Roof Installation in Jacksonville

How quickly do you respond to calls in Jacksonville?+
Emergency calls jump the queue โ€” we aim to have someone stabilizing an active leak in Jacksonville the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Will I get a written estimate before you begin?+
We give every Jacksonville customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
What licensing and insurance do you carry?+
Yes โ€” Big Toms Roofing is fully licensed to perform Roof Installation in NC, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
Do you offer 24/7 emergency roof repair?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first โ€” we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Do you handle insurance paperwork?+
We regularly coordinate directly with insurance adjusters across Jacksonville, NC and provide the photo documentation and scope reports they need to process claims efficiently.
What's the typical timeline for a replacement?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What brands do you work with?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
What kind of warranty comes with a new roof?+
Every Roof Installation job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
Yes, we perform pre-purchase and pre-listing inspections throughout Jacksonville with a written report and photos โ€” useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Jacksonville or do you cover nearby towns?+
Beyond Jacksonville, our crews regularly service the surrounding Jacksonville, NC area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
Service Coverage

Where We Work in and Around Jacksonville

Big Toms Roofing crews are staged to cover all of Jacksonville and the neighborhoods around it, from established residential streets to newer developments and commercial corridors.

Zip codes we serve in and around Jacksonville, NC include: 28546 28547 28544 28542 28540 28543 28541 28545

Reliable Roof Installation contractor in Jacksonville, NC by Big Toms Roofing

Don't Let a Small Leak Become a Big Repair

Whether it's an emergency or a project you've been planning, +1-855-469-0306 connects you to a real local roofer โ€” not a call center.

๐Ÿ“ž Call +1-855-469-0306 โ€” Serving Jacksonville, NC
Affordable Roof Installation solutions in Jacksonville, NC

Our Services in Jacksonville, NC

Roof emergency in Jacksonville? ๐Ÿ“ž +1-855-469-0306
๐ŸŸข Techs On Duty in Jacksonville, NC Call +1-855-469-0306